***** Private 1:1 Residential Support for Teenagers and Young Adults *****

Privacy & Confidentiality Policy

Our Commitment to Confidentiality

Teencamps-UK is operated by Private Teen Residentials UK, which acts as the data controller for any personal information you choose to share with us.

We work with families for whom discretion, trust, and confidentiality are paramount. Any personal information shared with us is handled carefully, respectfully, and with the highest professional standards. We collect only what is necessary and safeguard it appropriately at all times.

Information We Collect

You may visit the Teencamps-UK website without providing any personal information.

Where you choose to contact us, make an enquiry, or request information, we may collect limited personal details such as your name, contact information, and any information you voluntarily provide to help us understand your circumstances.

Like most websites, we also collect minimal technical information automatically, such as browser type, IP address, time zone, and basic site interaction data. This information is used solely to maintain site security and functionality and is never used to identify individuals.

We do not collect unnecessary data, and we do not request sensitive personal information unless it is directly relevant and willingly provided as part of an enquiry or professional engagement.

How Your Information Is Used

Any information you provide is used only for the following purposes:

  • To respond to enquiries and assess suitability for services

  • To communicate with you directly and confidentially

  • To deliver agreed professional services

  • To maintain the security and integrity of the website

We do not sell, trade, or commercially exploit personal data.
We do not use personal information for marketing automation or profiling.

Confidentiality & Data Sharing

Your information is treated as private and confidential.

We do not share personal data with third parties except where:

  • It is legally required, or

  • You have given explicit consent

There is no routine sharing with “partners,” advertisers, or external processors.

Data Security & Retention

All personal information is stored securely using appropriate technical and organisational safeguards.

We retain personal data only for as long as necessary to fulfil its purpose or to meet legal and professional obligations. When data is no longer required, it is securely deleted.

While no digital system can guarantee absolute security, we take reasonable and proportionate steps to protect against unauthorised access, misuse, or disclosure.

Your Rights

If you are based in the UK or European Economic Area, you have rights under data protection law, including the right to:

  • Be informed about how your data is used

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Restrict or object to certain types of processing

  • Request data portability where applicable

To exercise any of these rights, you may contact us directly using the details below.

International Visitors

We work with families internationally. Where data is transferred outside the UK or EEA, this is done only where necessary and in accordance with applicable data protection laws.

External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites and encourage you to review their policies independently.

Legal Disclosure

We may disclose information where required by law or where we believe disclosure is necessary to protect the safety, rights, or security of our clients, our services, or others.

Contact

If you would like further information about this policy or wish to discuss how your personal information is handled, you may contact:

Damon Bachegalup
Private Teen Residentials UK
Email: damonbachy@yahoo.com